Shipping policy

SHIPPING POLICY

Thank you for visiting and shopping at MORVÉ. Following are the terms and conditions that constitute our Shipping Policy.

1. DOMESTIC & INTERNATIONAL SHIPPING POLICY
Shipment Processing Time:
All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. 

Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: Please allow 8-15 business days for delivery once your item has been shipped.

*Please note that delivery delays can occasionally occur due to courier volumes or customs delays, but we will do our absolute best to get your package to you as quickly as possible.

2. SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will typically become active within 24-48 hours.

3. CUSTOMS, DUTIES, AND TAXES
MORVÉ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

4. DAMAGES
MORVÉ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

CONTACT US
For more information about our shipping practices, if you have questions, or if you would like to track an order, please contact us via email at support@morve.co.za.